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김현지 ( Kim Hyun-Ji ) - 경북대학교병원
최현경 ( Choi Hyun-Kyung ) - 경북대학교 간호대학
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Abstract
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Purpose: The purpose of this study was to investigate the mediating effect of resilience on the relationship between emotional labor and happiness of clinical nurses.
Methods: A descriptive, cross-sectional study was conducted with 224 clinical nurses who had one or more years of clinical experiences from four general hospitals in D city in Korea. Data collected from the survey using self-reported questionnaires were analyzed by t-test, one-way ANOVA, Pearson’s correlation coefficients, and multiple regression analysis using IBM SPSS statistics 21.0 program.
Results: There were statistically significant correlations among variables; a negative correlation between happiness and emotional labor, a positive correlation between happiness and resilience, and a negative correlation between emotional labor and resilience. Meanwhile, resilience had a partial mediating effect on the relationship between emotional labor and happiness. That is, resilience can play an important role between emotional labor and happiness of clinical nurses as a mediator.
Conclusion: Considering the findings of this study, developing programs that can improve resilience of clinical nurses who experience emotional labor are needed to increase their level of happiness.
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KeyWords
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임상간호사, 감정노동, 행복감, 회복탄력성, 매개효과
Clinical nurse, Emotional labor, Happiness, Resilience, Mediation
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원문 및 링크아웃 정보
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등재저널 정보
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